The Town is responsible for water and wastewater readings, billings and collection services. All inquiries regarding your water consumption should be forwarded to the Town of Bancroft.
Water and wastewater billings are issued bi-monthly. The bill amounts are determined by the current rates and the consumption of water as registered by the customer’s water meter.
Frequently Asked Questions
If I have questions regarding my bill, who do I call? Please contact our Utility Department at 613-332-3331 ext: 203
How often will I receive a water wastewater bill? You will receive a bill bi-monthly
How do I set up a water wastewater billing account? Contact our Utility Department at 613-332-3331 ext: 203
How can I pay my water wastewater bill? You can pay your bill at your Financial Institution, online, mail cheque, or at the Municipal Office
Who do I call if there are problems with my water meter? Town of Bancroft at 613-332-3331 ext: 203
My bill is considerably higher, what is the cause of this? This could be due to a potential leak somewhere in the home. Most often, it is from a toilet running. Read the Water & Wastewater Brochure for some tips on testing for a leak.
I’m moving, what do I do? Contact the Utility Department to provide move out date and new mailing address for final bill