Contact Us

Administrative Staff

Andra Kauffeldt- General Manager
Phone: 613-332-3331 Ext. 206
Email: [email protected]

Amber Wannamaker - Clerk
Phone: 613-332-3331 Ext. 208
[email protected]

Jennifer Peplinski - Deputy Clerk
Phone: 613-332-3331 Ext. 210
Email: [email protected]

Wendelin Lonergan- Treasurer
Phone: 613-332-3331 Ext. 213
Email: [email protected]

Melissa Dynes - Deputy Treasurer
Phone: 613-332-3331 Ext. 204
Email: [email protected]

Pat Hoover - Fire Chief/CEMC/Building & By-Law Manager
Phone: 613-332-2442
Phone: 613-332-3331 Ext: 218
Email: [email protected]

Matt Musclow - Deputy Fire Chief
Phone: 613-332-2442
Email: [email protected]

Jake Krupa - Manager of Infrastructure and Capital Projects
Phone: 613-332-3331 Ext. 219
Email: [email protected]

Christine Walker -Operations Supervisor (Waste)
Phone: 613-332-2322
Phone: 613-332-3331 Ext: 221
Email: [email protected]

Robin Tait - Planning & Development Coordinator 
Phone: 613-332-3331 Ext. 201
Email: [email protected]

Chief Building Official 
Phone: 613-332-3331 Ext. 207

Mark Pharand - By-Law Officer 
Phone: 613-332-3331 Ext. 217
Email: [email protected] 

Administrative Assistant/ Finance Department
Phone: 613-332-3331 Ext. 205

Water/Sewer Billing Clerk
Phone: 613-332-3331 Ext. 203

Phone: 613-332-3331 Ext. 211
Email: [email protected]

General Contact: [email protected]

Location and Mailing Address

Town of Bancroft
8 Hastings Heritage Way
P.O. Box 790
Bancroft, ON, K0L 1C0
Email: [email protected]
Office: (613) 332-3331

Fax: (613) 332-0384

Ontario 211

Visit for an online directory of services and information.

211 connects you to a full range of non-emergency community, social, government and health service information, including employment and job skills, parenting and child care, support for seniors, etc. 211 is free, confidential and multilingual (150 languages). Bilingual referral specialists answer 211 calls 24 hours a day - seven days a week.

Mayor and Town Council

For a full contact list, please click here.

Complaint Form

To fill out a complaint form, please click here.

Compliment Form

To submit a compliment, please click here.

Website Feedback Form

Do you have feedback on our website? Please let us know here!


Terms of Use

By accessing this website you are agreeing to be bound by these Terms of Use, all applicable laws and regulations and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, do not use this site. Any claim relating to The Corporation of the Town of Bancroft’s website shall be governed by the laws of the Province of Ontario. All material contained in this website is protected by applicable copyright and trademark law.


The Corporation of the Town of Bancroft (the "County") is committed to creating an accessible online environment and to making its web documents available to everyone in accordance with the Accessibility for Ontarians with Disabilities Act, 2005, S.O. 2005, c. 11. However, there may be instances where not all content is in an accessible format such as maps, engineering drawings or complex technical data and legacy applications or data. Should you need assistance in obtaining an accessible alternative for non-accessible content, please contact our Clerk Department at 613-332-3331 extension 208.

Disclaimer of Warranties

The information on this website is provided as a Town service.  Although every attempt has been made to ensure its accuracy, the Town makes no warranties or representations, express or implied, concerning the accuracy, reliability or completeness of the information contained on this website.

The mapping products and data are provided by the County "as is" without warranty of any kind, expressed or implied, arising by law or otherwise, including but not limited to warranties of effectiveness, completeness, accuracy, merchantability, fitness for a particular purpose or that the information will be error-free. The entire risk as to effectiveness, completeness, accuracy, merchantability, fitness for a particular purpose or that the information is error-free is with you.  No oral or written advice given by the Town or any agent or employee of it, increases the Town's liability and you may not rely on any such information or advice.

Any mapping products and data provided by the Town are for illustrative purposes only and are not a substitute for a legal survey.  Do not rely on digital or hardcopy maps or atlases for legal administrative purposes or applications that require accurate positional data.  Do not rely on such products as being precise indicators of routes, locations of features, or as guides to navigation.  Such maps may contain cartographic errors or omissions.

In no event will the County be liable for any loss or injury caused in whole or part by reason of it providing the geospatial information or the technology, or for the consequences of any use made or action taken in reliance on the geospatial information presented through this site.

Information on this site is not intended to constitute advice and it is not to be used as a substitute for specific advice from a licensed professional.

In the event of a discrepancy between the information contained on this website and the information contained in the Town's records, the information contained in the County's records shall be deemed accurate.

Disclaimer of Liability

In no event shall the Town be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of this website, with the delay or inability to use the website, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, tort, strict liability or otherwise. If you are dissatisfied with any portion of the website, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the website.


By utilizing this website, you agree to indemnify and release the Town, its officers, employees, agents and contractors from all liability for loss or damage of any nature and kind, including loss of damage incurred as a result of their negligence and from all  claims alleging loss, costs, expenses, damages (including without limitation, damages for infringement of any third party's proprietary rights) or injuries (including injuries resulting in death) due to or arising out of your possession, use or distribution of the data or due to or arising out of your breach of these Terms of Use.

Third Parties

For convenience purposes, this website may contain links to external websites operated by third-parties. The purpose of providing these external links is for your convenience and to avoid duplicating information that is already being maintained by a source organization elsewhere online.

Links to external websites contain information created, published, maintained, or otherwise posted by institutions or organizations independent of the Town. The Town does not endorse, approve, certify, or control external websites and does not guarantee the accuracy, completeness, efficiency, timeliness or correctness of the information located on third-party websites. Reference to any third-party product, service, event or publication does not constitute or imply endorsement, recommendation or favouring by the Town, its employees and/or Council members.

Prohibited Use

This website is being provided for your personal non-commercial use. Any information, software or products contained on this website may be used, downloaded and printed for non-commercial purposes provided the content of the website is not modified, in whole or in part, and that every copy of the downloaded or printed information is accompanied by this disclaimer notice and copyrights. By using this website you agree not to use the data obtained from the website for solicitations, commercial or otherwise; use any data obtained from the website as part of a commercial product, service or content offering; sell or otherwise distribute any data obtained from the website; incorporate any data from the website into any email or competing products; or use the data in a manner which could be reasonably expected to offend a person for whom the data is relevant.

The information, software and products contained on this website shall not be modified, copied, distributed, reproduced, published, licensed, transferred or sold for a commercial purpose, in whole or in part, without the written consent of the Town.

Without limiting the generality of the foregoing, the geospatial content, products, information and technology presented in this site may not be put to commercial use, be included in or with any product that is created or distributed for a commercial use, or be copied onto any other website without the written agreement of or license by the Town.

Collection, Use and Disclosure of Personal Information

There may be instances where your personal information is required to provide you with information or services. Where your information is required, the amount collected will be limited to the minimum amount and type necessary to provide you with the information or service requested. This information will only be used for the purposes for which it was collected and will not be used to create an individual profile or combined with other information held by the Town to create a new database of information. Where the collection occurs a notice will state the legal authority, purpose and the name, address and phone number of the individual who can answer questions regarding the collection. The personal information that you provide will be used, protected and disclosed only in accordance with the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, Chapter M. 56.

Social Media Engagement Policy 

The Town of Bancroft wants to promote a friendly, informative and enjoyable online experience for members of our online community. We are committed to providing an inclusive and welcoming environment for all of our members. We believe everyone should be treated equally regardless of race, age, gender, identification, sexual orientation, gender identity, gender expression, nation origin, native language, religion, creed, disability or any other characteristic protected by law. Therefore, content and comments containing any of the following are not allowed on our page and will be removed as soon as possible: 
I. Profane, defamatory, offensive or violent language. 
II. "Trolling" or posting deliberately disruptive statements meant to hijack comment threads or throw discussions off-track. 
III. Attacks on specific groups, people, artists or any comments meant to harass, threaten, or abuse an individual. 
IV. Hateful or discriminatory comments regarding race, ethnicity, religion, gender, disability, sexual orientation or political beliefs. 
V. Links or comments containing sexually explicit content material.
VI. Discussion of illegal activity. 

Please keep content related to business, the tone of your comments supportive and refrain from derogatory or ill-spirited remarks.  

If you have any questions about the collection, use or disclosure of this information by the Corporation of the Town of Bancroft, please contact us at the contact information provided above.